Shipping & Returns
Shipping
We recognize the significance of the items you have purchased from us and the event for which it was bought. Our commitment is to provide prompt, secure, and dependable shipping services to guarantee that your order arrives in a secure and well-packaged condition, allowing you to receive your items on time. We deliver to more than 200 countries in the world and offer different shipping options as applicable.
Locations
We ship worldwide, via standard shipping & delivery partners.
Time
Standard 12-21 business days based on the destination country, number of packages, and so on. we need another 2-5 days to ship your order.
Charges
Free shipping applicable for all orders.
Returns & Exchange
At WAQOR.com, we put in great efforts to ensure that the product you purchase from us fulfills all your expectations in terms of appearance, fit, comfort, and appeal so that you are completely satisfied with your purchase and do not feel the need to return or exchange it. However, in the unlikely event that you do need to return or exchange your purchase, we offer a very flexible policy, allowing you a 15-day window to do so.
Free returns or exchanges
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Received damaged or defective product
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Fitting issue/Size issue:
– I chose the correct size but received a different size
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Received a different design/pattern/color/product.
Return or exchange is at the buyer’s expense
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Fitting issue/Size issue:
– I provided the correct measurements but still the product does not fit me
– I provided incorrect measurements and hence product doesn’t fit me
– I chose an incorrect size due to which I have a size issue
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Did not like the product
Process
Send us an email at
contact@waqor.com preferably within 48 hours of receiving the product mentioning details such as Order number/ID, your contact details, specific reasons for return, and so on, Our team will reply with the instructions and return shipping address to which you need to send back the product.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account.
Love my new shoes!!!
Beautiful sandals with box. They are very confortabile and seems to be original. The delivery was also very quick. Thanks a lot!
Perfect I love they are very beautiful
Fantastico my friend thanks happy happy beautiful
I wasn’t sure what to expect, but when they arrived they are pretty damn close to the real thing. The lining on the sole isn’t totally even but once they’re on you would never know. So happy they arrived quickly and look great!